MEDIO – connect, care and collaborate

Field note 01 — Mental health services

“ Some people feel more comfortable using mental health services from the comfort of their own home, so we decided to launch the video support service in addition to our face-to-face offering. This service ensures we can support as many people as possible, at a time and in a place that suits their needs. MEDIO Consult has useful features to support this service, such as the caller arrival alerts, which sends a notification to the peers when someone enters the waiting room to ensure the person in need is not waiting long.

Field note 02 — MDT collaboration

“ Each of our requirements for this project were met by the team. Our MDT meetings now run much smoother, which has been confirmed by clinicians on-site and those attending off-site, and having support available at any time is very reassuring.

Field note 03 — Workplace wellbeing

“ Deploying video consultation in our organisation was so easy. We implemented the system within two weeks of our initial demonstration. The training we received was excellent and our account manager was great at supporting us with any queries we had.

Field note 04 — Stakeholder delivery

“ The team made life easy both for me and our stakeholders. Overall, the experience was outstanding.

Field note 05 — Resuscitation training

“ The system actually has superseded and transformed our education delivery of resuscitation training and the communication we have with other departments within the organisation. My staff love it, it’s easy to use and the candidates are loving the change in the delivery of this essential information.

Field note 06 — Long-term partnership

“ MEDIO have worked with our Trust on multiple projects, have established a fantastic business relationship and deliver a high-quality service. They have always provided an exceptional service to the project team and service users.

Field note 07 — Delivery under deadline

“ MEDIO has delivered an exceptional service again. From inception to delivery, everything has been perfect. The team have demonstrated excellent flexibility and technical knowledge with a can-do attitude to meeting our tight deadlines.

Field note 08 — Hospital entrance signage

“ MEDIO have given us an excellent service on many projects and after a recent installation of a new signage wall at the hospital entrance, we were very impressed with the solution and the impact it created.