About MEDIO · Healthcare technology, by Involve

Built around how care actually works.

MEDIO, powered by Involve, connects patients and clinicians through secure, state-of-the-art audio-visual (AV) and communications technology.

A clinician using MEDIO during a virtual consultation.

Who we are

Introducing MEDIO

A leading healthcare technology brand, we are part of Involve Visual Collaboration Ltd, which has been delivering AV and digital solutions to the justice and wider public sector since the mid-1990s.

MEDIO, like Involve, is known for offering a range of innovative AV and comms technology products and services, delivered with unsurpassed levels of friendly and helpful round-the-clock customer service. 

A trusted partner of the NHS and the wider health and care system, MEDIO products and services help healthcare professionals connect, care and collaborate — with technology built for them, not the other way round.

Four reasons

Why collaborate with us.

  • Everything we do improves outcomes for patients and makes clinicians’ work easier
  • We lead with healthcare benefits, not technology specifications
  • We design around patient needs and clinical workflows
  • We help clinicians spend more time caring, less time waiting
  • We create new virtual services, reducing pressure points on the health and care system
  • We increase access to care for the most vulnerable people through interpretation and translation services
  • We keep your data safe and have all the accreditations and certifications that keep information governance happy
  • We have a proven track record in complex healthcare environments — over a decade working in healthcare and more than 35 years working with the wider public sector
  • We earn trust among NHS organisations through consistent delivery, not marketing claims. We let our credentials, partnerships and deployment history speak for us
  • Our solutions integrate with existing systems, workflows and platforms without disruption
  • We enhance organisations’ existing technology, leveraging existing investments
  • Integration reduces risk, preserves investment and accelerates adoption
  • Healthcare technology succeeds when it is designed by people who understand healthcare. Our team combines operational and clinical insight with technical excellence
  • Our services are backed by a UK-based support team who know the NHS and wider public sector

By the numbers

A track record the public sector relies on.

Years in the public sector

35+

Delivering AV and digital infrastructure to UK justice and healthcare since the mid-1990s.

NHS organisations

100+

Trusts, integrated care boards, and partner organisations using MEDIO across the four nations.

Information-governance accreditations

5

ISO 9001, 14001, 20001, 27001 and Cyber Essentials Plus — independently audited.

UK-based support

24/7

Round-the-clock service desk staffed by people who know the NHS.


In one line

Built for them — not the other way round.

Every product decision is shaped by clinical workflows — the principle that distinguishes a healthcare-first platform from a generic AV stack pointed at the NHS.

Go deeper · Two narratives

Where do you want to start?

I.


Our purpose

Why MEDIO exists, in four chapters.

The patient outcomes, clinical workflows and equity-of-access principles that shape every product decision we make — the manifesto behind the company.

Read our purpose  →

II.


Our story

From legacy to leadership.

From mid-1990s public-sector AV roots to today’s digital-health collaboration platform — three decades of building trust in critical environments, told in pivotal moments.

Read our story  →


Our people

Engineers, clinicians, and the people who pick up the phone.

A single team across one timezone — designing, deploying and supporting the platform from a head office in Warrington, with satellite teams across the UK.

The MEDIO team at the Warrington head office

Headquarters

Warrington, UK.

Between Liverpool and Manchester — the operations and engineering hub.

Coverage

UK-wide.

Satellite field teams covering the four nations — the same team you brief is the team you see onsite.

Disciplines

Three crafts, one team.

Engineers, clinicians and customer-success specialists — the people who design it, deploy it and answer when you call.